Job description

Why MidAmerica Basement Systems?

MidAmerica Basement Systems, a regional leader in basement waterproofing and foundation repair is redefining the construction industry by providing each of our customers with a remarkable experience. We are a company that strives to build long-term relationships with each customer.

MidAmerica Basement Systems is looking for a Customer Service Representative who is eager to own their success, be a strong team member, provide outstanding customer service and help us redefine the construction industry! Here at MidAmerica Basement Systems we are passionate about providing a remarkable experience to each of our customers every step of the way. If you are ready to join a growing team of industry leaders, please apply today.

What We Would Provide You

  • Paid Training
  • Paid Time Off
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Company-paid Basic Term Life Insurance, AD&D
  • Company-paid Long-Term & Short-Term Disability Insurance
  • Simple IRA
  • Opportunities for professional growth

Primary Responsibilities Include:

  • Represent us by answering calls, setting service and sales appointments, and following up with customers on various issues
  • Provide tactical support to other departments of the company
  • Keep customer records and database current
  • Communicate with customers to ensure their satisfaction with our work
  • Provide customers with a remarkable experience

What We Need for this Role

  • Experience in the customer service field
  • Exceptional telephone and interpersonal skills
  • Proficiency in computer programs and apps
  • Ability to type 40+ WPM Accurately

For more information about our company, visit www.midamericabasementsystems.com

The position available is for the hours of 8am - 5pm Mon – Fri and occasional Saturdays from 8am - 12pm.

MidAmerica Basement Systems is a Drug-Free Workplace

MidAmerica Basement Systems participates in E-Verify

Job Type: Full-time

Pay: From $12.00 per hour