Testimonials for MidAmerica Basement Systems

Devin and Oscar did a great job, ensuring everything was clean and picked up. We had a triple sump and dehumidifier installation.  We had previously used MidAmerica Basement Systems in the home we just sold. We were happy with their service and product and decided to install the triple sump and sani dry unit in our new home. Devin was polite and on task. He worked respectively with me the consumer as well as with our who was on the job site that day. Remember your employee when it comes time for end of the year bonuses! They are your work force and if they are doing an excellent job, reward them, because you need to keep them happy. Take care of the employee and the employee will always take care of the customer! Thank you Devin Davis and Oscar Munoz.

Mike Clementz and crew did a great job! My son had used MidAmerica Basement Systems and he recommended you.

Carlos was very helpful and Kali answered all of my questions.  The girls that called to set up times were very courteous.  Kali told me all about the SaniDry system and how it would dry out my basement and it did.  I am very happy with your product.

The rep was friendly, thorough, he listened and responded.  We were comfortable with him.  We went with MidAmerica Basement Systems because you warranted a dry basement and came highly recommended. We were impressed with clean work procedures, no mess only minimal dirt & dust.

Our representative, Mark, was very good.  He helped answer all of our questions. I love that we had options and told us his honest opinion on the best way to go with our leaky basement.  The installation crew was very nice and polite, plus they were on time!

I thought the installation crew was very friendly and did a good job. The information was very helpful too. Your company was the only one that could provide me with what I needed. 

Everything from the job went good. I can't think of anything in your process you should change. If I have to rate you on a scale of one to ten, I would give you a ten!

I want to command you for having an outstanding employee within your company, Chris Pyle. He provided exceptional service at my home on January 25th by quickly and carefully troubleshooting the problem after assessing that my Sump Pump equipment was functioning and not failed. He provided a solution and proceeded to get a change in his assigned calls for the day so that he could help me immediately to not to sustain the constant pumping of the sump pit until some service could be provided. He performed that work efficiently and with the utmost of craftsmanship and attention to testing and final cleanup of the work site. Throughout the entire time he was here and dealing with me he behaved totally professional and with extreme courtesy. Richard Hinds

Sean was very knowledgeable, helpful, honest and well prepared. I was pleasantly surprised to find my sod and perennials replaced when the job was finished. All staff I encountered were very thorough and professional!

They did a nice job of explaining everything, they were clean and professional.

The office staff was helpful and the representative was very informativve and pleasant.  The crew was courteous and cleaned up well. Finally the musty smell is gone from my basement!

This was a very satisfying experience from start to finish. Very professional and very courteous. Extremely pleased with the clean up! Mark was prepared with the information we needed. He answered all out questions and was able to do a presentation and pricing in one session. Your office staff was very informative, courteous, they called to verify dates and sent out a packet of information in advance.

Very informative and courteous. Knew what needed to be done and gave several options as to what should be done. This is the first time in 30 years that I have had a dry basement. What a wonderful feeling! Your crew did an awesome job.

I made several changes and Josh was very patient and always returned my phone calls. I went with your company because your information package was impressionable, the quote was fair, there was no hard selling.....therefore no need to look further!

The representative and his presentation were very good, I was pleased with everything.  Office staff was helpful and the crew was courteous.