Testimonials for MidAmerica Basement Systems

When Denise first purchased her home, she knew that she would want to someday finish her basement. After a few years of living in her home, she began to notice water seepages, putting her basement finishing project on hold. She knew that she couldn’t afford both basement waterproofing and basement finishing, so instead she left the basement unattended. When Denise heard of the WQAD Dry Basement Giveaway by MidAmerica Basement Systems, she thought she would give it a shot. Design specialist Joe Sarb, had inspected her situation and informed her on what she would need to do to fix her leaking basement. The day finally came when the winner was announced and Denise couldn’t believe it. She received a full perimeter drainage system, WaterGuard, and a TripleSafe sump pump. Denise also added CleanSpace Wall and a spray foam installation to help decrease humidity levels and increase the efficiency of the basement. She now has a dry basement that she can either leave the way it is, or finish it the way she would like.

Zach and Lindsey tried to sell their house last year, and during their inspection an issue with their foundation was discovered and the sale fell through.  They knew they would have to get the problem fixed if they ever had any hope of selling their house.   Luckily, that was the same time MidAmerica Basement Systems was running a foundation repair giveaway contest.  As the lucky winners, Zach and Lindsey got the repair work they needed.  They were able to sell their home this Spring!

Mary called into the MABS office to let the team know about the great experience she had with her service technician, Kyle, and how much she is placing on the system that we installed, and are maintaining for her. Watch the video to hear the actual call!

Rene was great in her calls and email to me. She was always very attentive and careful to provide just the right amount of guidance and support. Cole Tatge was very very good. He spent much time with me, going over every detail and all of the rationale for the process and procedures. The presentation materials were excellent and the video was helpful. David Ezelle is an exceptional co-foreman. Together with Richard, the foreman, they made a cohesive pair. I was especially pleased that, in spite of some difficulty with the graph they were given, David and Richard went the extra mile to resolve the issue rather than merely going back to Davenport. David was especially professional in the way he approached the job and the way that he communicated with me. He was very careful regarding the preparation of the materials and equipment and the way that he completed the work. My driveway, sidewalk, and steps are now safe and neat. in spite of some difficulty with the graph they were given, David and Richard went the extra mile to resolve the issue rather than merely considering going back to Davenport. David and Richard were very careful to provide a thorough cleanup. They are especially meticulous, given the kinds of materials that they work with. I had tried to secure a local company for slablifting. I used Thumbtack. I only received a call back from one large company that is located in Missouri. Of my three inquiries, I made an assumption that they did not necessarily want to deal with senior citizens. That is my personal assumption. I subsequently used Home Advisor and found MidAmerica Basement Systems. I couldn't believe the exceptional professionalism and gracious care of each person with whom I was in contact

Our overall experience was great. Every step of the process was well organized and went as planned. The results were outstanding. We really appreciated how detailed and personalized the service was. The sales presentation information was clear and easy to understand. The guys on our installation crew were awesome! They were professional and polite and very efficient. They provided updates on their process and the quality of work was great. Everything was a first-rate job.  We really appreciated how careful the crew was during the cleanup. They went the extra mile in every way. The only way you could tell they had been here was the fact that our basement looks 100 times better than before! We chose MidAmerica Basement Systems because of the clear information that was presented in the initial meetings.

"On June 3, 2017, a representative of your company stopped by at my request. I MUST let you know he was way ABOVE & BEYOND the normal service call. Please recognize him with a SPECIAL WOW! in your Monday Meetings. His name is Adao."

I heard good comments about MidAmerica Basement Systems, and talked to a representative years ago at a local home show. I had a basement drain/pump system installed in one rental house several years ago. Because of success with that 1st system, I had another installed in a second rental house in 2015. Today, 02-Jan-2017, Adao Natario performed service on both systems, replaced one pump, and also recommended some other work, which I will consider. Adao is a good representative for your company, works well with customers, shows enthusiasm and professionalism, and ensured the work area was clean before he left. Thank you.

Honestly this company was the only one we even reached out to and I'm so glad it was. Will definitely use in the future and recommend to friends and family.

Mike Clementz did an amazing job. He explained everything & did step by step directions. We couldn't be more pleased.

Company as a whole is awesome. Great people working with Mid America Basement Systems. My Call representative was very polite and professional. Called me back when she said she would.. Our design specialist, Bryan Nachazel was great to work with. A great 1st impression of your company. The best of the experience was Rodney Gaither and Ra Shawn. These 2 are Rock Stars!!! Very, very knowledgeable, took the time to answer all our questions. These 2 are an asset to your company. Rodney was the nicest, most polite service oriented individual I have the pleasure of doing business with. KUDOS to this duo!!!  the 2 rock starts did a phenomenal job on clean up. My husband and I were super impressed and amazed at how hard these 2 worked. These 2 need to be acknowledged for a job well done. I received WOW customer service today. Our old house had a terrible leaky basement. I called your company on a whim and was super impressed with the work and the fact that we had a dry basement for the 1st time ever. When we lost our house to 130 mile an hour straight line winds we rebuilt. New basement, thought we were good with tile and sump pit installed. Boy were we wrong. Our pit/pump couldn't keep up, after 2 floods in the basement, I called you company. I know that I will sleep well tonight during the rains as I am covered by Mid America Basements Systems and the Triple Safe Sump Pump Systems. I will seek you services again if I find I need any of the other services you offer in the future. I would highly recommend your company for any waterproofing, etc. Thank you.  

Wes was very accessible through the whole process and answered all our questions. He was knowledgeable about the products and services. Oscar and his crew are extremely hard workers. They finished the work on time. They were concerned about us being fully satisfied with their work. Oscar knows what he is talking about as well as installing the different systems. He was also very professional in the payment process, etc. Adao did the crack repair; we found him to be very professional as well. We were very satisfied with cleanup. We chose MidAmerica Basement Systems because of your website and a referral by Dave Waskow of Sumner, IA.

"Since having the basement system installed your company has been exceptional in taking care of our system.  Tim did a very thorough job today in inspecting and servicing our system.   My wife saw your ad in the paper and asked if she could call. I reluctantly agreed. Your salesperson came and looked at our basement and said it could be dried up. I didn't really believe it possible but agreed to do it as he guaranteed it would work. Well, long story short . . . IT WORKED, and our basement has been bone dry ever since. Made a believer out of me. Re: competition, at the time we didn't know of any and now glad we didn't."  

MidAmerica Basement Systems is a Quality Company!  When I first contacted you a couple of years ago, it was because of television advertising. Since I have worked with Mike, Justin and his crew, and now Adao, I choose your company because of its people, and their commitment to quality work.  Adao was a good communicator with a sense of humor. Adao made sure to do a good job of cleaning his little messes. Left the house like he found it!

I would recommend this company. I have been telling others how impressed I have been with this company. Now with this all the recent rain it's a comfort knowing it's not going to basement.   I want to enter Richard and Brandon in the WOW Service award for their excellent work. I am very satisfied with the foundation work that done. Before they got started they informed me that I should move a plant because the poly would kill it. These guys came to my house on May 11 at 2:30 and left around 5:00 and they were still going to an another job site to get caught on customers demands after mine Plus working over time. They really need to win this WOW Service Award.   I had made an appointment with your company to have some sidewalk work done but cancelled because I had someone else do the work. But your company kept calling to reschedule and when mud jacking wasn't going to fix the problem your company came to my mind. Thank you

January 11, 2018 Dear Sir: My neighbor had extensive work done and highly reccommended MidAmerica Basement. My project was completed Fall 2017. Karl Riecke installed the egress window and did an amazing job! Justin Bailey and his crew installed the waterproofing, basement windows and wall restoration. The transformation was incredible! I appreciated their expertise and friendly, but professional manner. Thanks to this group of hardworking men.  Sincerely,  Debbie S.   Cedar Rapids, IA